What you should know when ordering from us online (click here)

Warranty

PRODUCTS COVERED: Each Alternator, Voltage Regulator, Battery Isolator, Wiring Harness and External Rectifier manufactured and sold as new by HD Power Solutions, Inc. (HDPSI) is covered by the HDPSI Standard Limited Warranty. The warranty covers ALL repairs and shipping back to you ONLY.

YOU ARE RESPONSIBLE FOR SHIPPING THE UNIT TO US. We'll pay to ship it back to you. (GROUND shipping is free. If you want it expedited, the option is there, but you have to pay the difference)

WARRANTY PERIOD AND CONDITION: HDPSI warrants each HDPSI product as new against failure due to defects in material or workmanship for a period of 12 months. HDPSI will, at its sole discretion, repair or replace on an Exchange Basis, any unit which is returned to HDPSI and found, to the satisfaction of HDPSI, to be defective in material and/or workmanship.

WARRANTY PERIOD AND START DATE: The HDPSI warranty starts when the end user purchases our product for installation and use, and extends through 12 calendar months thereafter. Proof of purchase is required when submitting warranty claims.

WHAT IS NOT COVERED: HDPSI does not assume responsibility for loss of any vehicle, including boats or any other equipment, loss of use of a vehicle. HDPSI shall not be liable for incidental or consequential damages arising out of, or from the use of, HDPSI products by the buyer, its assignees, employees, agents or customers.

This warranty does not apply if, in the sole judgment of HDPSI, the product has been damaged due to accident, improper installation, adjustment, wiring, neglect, misuse or installed in application for which it is not designed for, or if altered in any way so as to affect adversely its safety, reliability and/or performance. 

ALL POWERLINE ALTERNATORS HAVE A BLUE SECURITY SEALANT!
 
ANY ATTEMPT TO OPEN THE ALTERNATOR WILL BREAK THE SEALANT, VOIDING THE WARRANTY!
 
IF we receive the alternator with a broken seal during the first 12 Months under warranty, YOU will then be responsible for the repairs/replacement, shipping and labor cost.
 
  
HD Power Solutions, Inc. doing business as POWERLINE